United Way's free tax prep service (VITA)

United Way of Hancock County's free income tax preparation service, called VITA (Volunteer Income Tax Assistance), is available to anyone who lives, works or attends college in Hancock County. To qualify, an individual or family's combined annual household income must meet government standards.

This IRS program is run by trained volunteers offering free tax preparation and electronic filing for state and federal returns. No city taxes will be prepared. Appointments are offered at 50 North and the Findlay-Hancock County Public Library.

Appointments & Scheduling

Beginning Jan. 20, individuals may call 567-245-5599 to schedule their appointment. No appointments will be scheduled before this day.

VITA appointments will begin the week of Feb. 3 and will continue through Tax Day, based on demand.

Who Qualifies for the Program?

To qualify for the free tax preparation, individuals or households must:

  • Have a combined income of $69,000 or less for tax year 2025.
  • Live, work or attend college in Hancock County.

Those who do not meet these federal requirements are encouraged to utilize the free, self-filing option at www.myfreetaxes.com. This United Way-sponsored program is offered in partnership with the IRS for households that earn under $89,000 annually. The website is self-guided, with prompts to help taxpayers complete their state and federal filings.

Necessary Items for your Appointment

It is highly important that you bring the following documents to your VITA appointment. Failure to do so may result in your appointment being canceled, even if you have utilized the service in the past.

Items to bring to your appointment, per the IRS:

  • Valid photo ID
  • A copy of last year's state and federal returns
  • Birth dates, Social Security cards and/or ITIN notices for you, your spouse and any dependents
  • Proof of foreign status, if applicable
  • Wage and earning statements (Form W-2, W-2G, 1099-R, 1099-Misc) from ALL 2024 employers
  • Information for all other income, such as investments
  • Total paid for childcare and the childcare provider's tax identifying number (Social Security or Business Employer Identification number)
  • Forms 1095-A, B and C health coverage statements OR health insurance exemption certificate, if applicable
  • Proof of bank account routing and account numbers for direct deposit, such as a blank check

Married couples filing a joint tax return must both be present to sign the required forms.

VITA's Impact

The 2025 VITA season made over $1 million in impact to community members. Nearly 1,100 state and federal returns were filed by a group of 23 trained volunteers.